Now for the biggest mistake an office can make when investing in practice management
software. I would hazard a guess that over 90% of all software installation failures
come from this one simple but horribly overlooked fact. Offices try to save money
by not getting professional training! Modern software packages are quite large in
scope. There is a lot to learn. None of it is particularly hard, but a modern office
is complex with hundreds or even thousands of different tasks to perform.
A full office software product then has hundreds or even thousands of functions to
learn. You wouldn’t run a piece of industrial equipment without the proper training.
You wouldn’t let someone loose on the highway without proper driver’s training. You
wouldn’t let someone treat patients without many years of training. Why would you
expect the average office worker, as pleasant and dedicated as they may be, to learn
a full practice software program to perfection all on their own? To ensure a quick
return on your software investment you must invest in proper training.
HOWTO PICK YOUR SOFTWARE.
If you pick the correct software for your office your ROI (Return On Investment)
can be quite high. Many offices report paying for the transition to a full digital
office software package in as little as 3 to 6 months. After that software is paid
off you just make more money with your increased efficiency and production.
So the real question is not if you should have a fully digital office but how do
you choose the right software for your practice?